OUR GUARANTEE TO YOU AND YOUR EQUIPMENT
WE'VE ALWAYS DONE WHATEVER IT TAKES. THAT HASN'T CHANGED SINCE 1958. EVERY PRODUCT WE SELL, EVERY SERVICE WE PROVIDE, IF YOU ARE NOT 100% SATISFIED WITH THE RESULT WE WILL DO WHATEVER IT TAKES TO MAKE SURE WE MAKE IT RIGHT. WE GUARANTEE IT.
Contract maintenance and rental customers are guaranteed a 4-hour response time to service calls or the ﬁrst hour of labor and travel is free.
We certify repairs will be completed when promised or you will receive a free interim loaner forklift. All service jobs are covered by our 60-day warranty.
*Specialty units or capacities over 10,000 lbs. are excluded.
We are committed to providing top service experience every time you choose to work with us. Our Repair Match Pledge ensures you'll receive the best deal on any quoted major repair. Show us a copy of a competitor's quote and we'll beat it. It's that simple.
If you're not satisfied with a purchase of new or used equipment, we'll do whatever it takes to make it right. We want to ensure you have peace of mind buying equipment from us, so if you're not happy – we're not happy.
Vender stocked parts will be available within one business day when expedited freight is authorized. Parts purchased from HODGE are guaranteed for 60 days or they are free.
*Exclusions are aftermarket starters, alternators, rebuilt electrical components and torque convertors which are covered for 30 days.